The second-hand marketplace Users Voice Frustration About Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Social Media Reaction
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Changes
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices following member complaints.
